Bad news, people. Todd heard back from the new data recovery place, and they said that even after replacing the heads in the drive, the media in the drive was too thrashed for recovery. I don't know how much of a postmortem they did, so I don't know what happened to the drive. I'm guessing it was just plain defective. Todd and I were pretty much convinced that the problem was a known fault in the Fujitsu drive hardware, so we're just as surprised and disappointed as any of you. Even though the drive was unrecoverable, though, Todd needs help defraying the $75 shipping costs for the first recovery place and the $100 evaluation for the current one, so if you're feeling generous, please get in touch with him. He's done a lot of work to make this happen.
Posted by forrest at May 5, 2003 10:32 AMHere is some contact info for the FCPA Executive board. Let them know about your crap drive.
Yoshi Masuda
ymasuda@fcpa.fujitsu.com
408-894-3800
President and CEO
Motoyasu Matsuzaki
mmatsuzaki@fujitsu.com
408-894-3502
Executive Vice President, CFO
Saburo Adachi
sadachi@fcpa.fujitsu.com
408-894-3855
Executive Vice President, Engineering and Post Sales Support
Mike Chenery
mchenery@fcpa.fujitsu.com
408-894-3627
Vice President, Advanced Product Engineering
Bob Collins
bcollins@fcpa.fujitsu.com
408-894-3520
Vice President, Information Systems
Masaki Goto
mgoto@fcpa.fujitsu.com
408-894-3651
Vice President of Operations, Imaging Products Group
Joel Hagberg
jhagberg@fcpa.fujitsu.com
408-570-4031
Vice President, Global Accounts - West, and Marketing
Reza Majidansari
rmajidansari@fcpa.fujitsu.com
408-894-3510
Vice President, Engineering and Customer Care, Imaging Products Group
Toru Maki
tmaki@fcpa.fujitsu.com
408-894-3753
Vice President/Controller, Finance and Accounting
Don Mcmahan
dmcmahan@fcpa.fujitsu.com
408-894-3591
Vice President of Sales, Imaging Products Group
Shinichi Mori
smori@fcpa.fujitsu.com
408-894-3880
Senior Vice President, Imaging Products Group
Denise Pringle
dpringle@fcpa.fujitsu.com
408-894-3898
Vice President, Human Resources & Support Services
Lorne Wilson
lwilson@fcpa.fujitsu.com
408-894-3501
Vice President, Channel Sales and Marketing
Robert Woods
rwoods@fcpa.fujitsu.com
781-229-0878
Vice President, Global Accounts - East
Jim Worley
jworley@fcpa.fujitsu.com
281-655-2111
Senior Vice President, Global Accounts - Central
Posted by: Ana at October 26, 2004 12:25 PM